Data Settings

The Data Settings page has two sections:

• Extracted Fields

• Data Retention

Extracted Fields

Address Extraction and Identity Verification are optional features. Contact your Jumio Manager or Executive to approve these features.

Mandatory Fields

If enabled, mandatory fields will be returned in the Workflow Details for all Jumio supported IDs. Use the mandatory fields to determine what data points you’d like the system to extract from the images. By default, these settings come enabled for your account.

Optional Fields

If enabled, optional fields will be returned in the Workflow Details under certain conditions. Use the optional fields to determine which data points you’d like the system to extract from the images. By default, these settings come enabled for your account.

Data Retention

Since deleted transactions are irreversible and cannot be retrieved, Data Retention settings can only be changed by our internal team. Contact Support or your Jumio Account Manager/Solution Engineer if you need to change these settings.

When transactions age out of the specified data retention period, images and extracted data will be removed from the transaction record. Metadata including the timestamp, transaction references (both yours and Jumio's), country metadata, document metadata, and the result of the verification are never deleted. Metatdata for deleted transactions is not available from the API or in the Portal, but may be provided in reports available from Jumio Support.